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1. https://www.business-standard.com/companies/news/ai-helping-ixigo-to-build-travel-tech-for-the-next-billion-indians-124120100570_1.html - (Trust Score 8/10)
- Ixigo's AI-driven trip-planning tool, 'PLAN', has crafted over 282,700 personalized itineraries, engaging more than 1.5 million users since its launch. AI is transforming ixigo’s business by ramping up revenue, predicting airfares, and building better customer service experiences.
2. https://travelworldonline.in/ai-revolutionizes-travel-tech-at-ixigo-boosting-growth-and-user-experience/ - (Trust Score 7/10)
- Ixigo's generative AI tool, 'PLAN', has created over 282,700 personalized itineraries, helping users plan trips based on real-time data and preferences. The AI chatbot, TARA, handles 87% of customer queries autonomously, managing 1,000 voice interactions daily with emotion recognition and multilingual capabilities.
3. https://businessindia.co/magazine/market-news/next-billion-users - (Trust Score 7/10)
- Ixigo focuses on localised content and app features to solve the problems of Tier II and Tier III travellers. The company has seen significant growth in its ecosystem of apps, collectively registering 429 million Annual Active Users in FY23. Ixigo’s proprietary search, caching, train PNR prediction, and crowdsourcing algorithms help improve customer experience and leverage information from users to provide accurate and meaningful information.